Ukiyo does not publish a live timetable. Reservations are planned one calendar month at a time and suitable availability changes as Reservations are confirmed.To ask about a suitable Reservation, contact Ukiyo directly by text or WhatsApp with the Student’s name, swimming experience, preferred lesson format, duration, day, date and time.Ukiyo will check suitable availability and advise the appropriate Reservation pathway. Once payment has been received and the Reservation is shown as Active, it will appear under “Upcoming” in the Parent Portal.

You are reserving one specific teaching place for one named Student, on a confirmed date, at a confirmed time, lesson type and duration.Each Reservation Fee pays for that specific place. It is not a flexible lesson credit, transferable lesson or future attendance on another date.

A Waitlist means Ukiyo has received your request, but the Reservation is not yet secured. A Waitlist place does not permit attendance.An Active Reservation means the applicable fee has been paid and Ukiyo has confirmed the Reservation in the Parent Portal. Only an Active Reservation permits attendance.

No. A message, request, proposed date or payment screenshot begins the process, but does not by itself create or confirm a Reservation.Your Student is confirmed for attendance only when the Reservation is shown as Active in the Parent Portal.

Please contact Ukiyo directly by text or WhatsApp (+48 512 517 013) with:Student’s namePreferred lesson format and duration: ie Private 30 minute reservationReservation type: Weekly Advance or Selected Date Exact preferred day, date and timeSwimming experience or current level Language or Instructor preference, if relevantUkiyo will check suitable availability, confirm the applicable fee and, once payment has been received, create the Reservation in the Parent Portal.

Weekly Advance reserves the same Student at the same regular day and time for every available weekly date in the calendar month.It is available for Private, Semi-Private and Group Reservations. Weekly Advance gives the Student a consistent learning routine and priority when planning the following month.

A Selected-Date Reservation is one individual lesson requested from suitable remaining availability.Selected-Date Reservations are available from the 1st of each calendar month and must be requested at least 48 hours before attendance. They do not protect a regular weekly place or give following-month planning priority.

Weekly Advance is the rate for a regular commitment: the same day and time for every available weekly date in the calendar month.This allows Ukiyo to plan Instructor hours, pool space and each Student’s consistent learning time in advance. Selected-Date Reservations provide individual-date flexibility from remaining availability and use the applicable Selected-Date fee.

The Weekly Advance rate is not a discount for the number of lessons reserved. It applies to the same regular day and time for every available weekly date in the calendar month.Where lesson dates need to vary around other plans, each lesson is a Selected-Date Reservation. These are requested from suitable remaining availability and use the applicable Selected-Date fee.

Please send all Reservation requests directly to Ukiyo by text or WhatsApp.Instructors are responsible for teaching, while Ukiyo manages Reservations through one shared schedule. Only Ukiyo approval and an Active Reservation in the Parent Portal confirm attendance.

Once a Reservation is Active, the Student, date, time, lesson type, duration and Reservation Fee are fixed.For Weekly Advance, the confirmed monthly plan is fixed from the 1st. If you would like another attendance opportunity, you may request a separate Reservation, subject to suitable availability.

Please send your request to Ukiyo by 17:00 on the 23rd.Ukiyo will check suitable availability during following-month planning. Your new arrangement is confirmed only when it appears as an Active Reservation in the Parent Portal.

Weekly Advance reserves the Student’s regular day and time for every available weekly date in the calendar month. It is not a package of dates that can be selected or moved.If you already know the Student will be absent on a specific date next month, request a Holding Reservation from Ukiyo by 17:00 on the 23rd. If the regular arrangement does not suit the month, send a Drop by that deadline and request Selected-Date Reservations from the 1st, subject to suitable availability.

A Holding Reservation is available to continuing Weekly Advance Students who already know they will be absent on a specific date in the following month.It protects the Student’s priority for their regular Weekly Advance place while Ukiyo may offer the held date to another suitable Student. It is not attendance, credit, a replacement lesson or payment toward another Reservation.

For a Weekly Advance Private or Group Reservation, the fee is 50 PLN per held date.For a Semi-Private Reservation:One Student holding their place: 50 PLNBoth Students holding the same date: 25 PLN per StudentHolding Reservation requests must be received and agreed by Ukiyo by 17:00 on the 23rd.

Yes. Weekly Advance continues automatically at the Student’s regular day and time unless Ukiyo receives a Drop by 17:00 on the 23rd.A Drop ends the whole Weekly Advance arrangement for the following calendar month. It cannot be used to remove only one date.

If it is still a request and has not been confirmed as an Active Reservation in the Parent Portal, please tell Ukiyo as soon as possible.Once a Reservation is Active, it is fixed. Where Ukiyo made the error, Ukiyo will correct it. Where the Account Holder made the error, the original Reservation remains Active and any alternative attendance must be requested separately.

The other named Student may attend alone.The Reservation remains Semi-Private. It does not convert into a Private Lesson and no additional Private Reservation Fee is charged.