The easiest way is to follow our step-by-step booking guide here: https://www.ukiyoswimschool.com.pl/howtobook(https://www.ukiyoswimschool.com.pl/howtobook) Once set up, you can choose a Fixed Monthly Plan to reserve the same day and time each week.

Punch passes must be used through your Client Portal and student account. Follow these steps: 1. Log in to your account. 2. Go to the Account section. 3. Scroll down to Passes. 4. Click on Passes, then select Active. 5. Select the Punch Pass you would like to use. 6. Choose your preferred day and time slot. 7. Click Punch In to confirm your booking. If you don’t see available classes or need help, contact us and we’ll walk you through it.

Yes — single lessons are available via a punch pass. Create your account and open the Student Portal. On the main page, go toProShopto purchase a single pass. Then open yourStudent Account, scroll toPasses, and book your lesson.

Refunds are only available to Polish bank accounts and are subject to a case-by-case review. Credit card refunds may incur a transfer fee.

If an instructor must cancel a lesson, we will notify you as soon as possible and provide options for rescheduling or a credit toward future lessons.

All lesson fees include entry to Wodny Park. For full details of our fees, please visit: https://www.ukiyoswimschool.com.pl/attendancefees (https://www.ukiyoswimschool.com.pl/attendancefees)