Parent Portal
Ukiyo uses iClassPro to manage Student profiles, Active Reservations, fees, payments, attendance and approved changes.
The iClassPro platform is available in English only.
Prefer to use your phone?
iClassPro can also be downloaded as an app. Log in to your iClassPro Portal, open the Menu, then select the option to download the app.
New to the Parent Portal?
1. Create the Profiles
Create the Main Account Holder account, then add a profile for each Student.
Creating the profiles does not create a Reservation.
2. View Classes
Open the class schedule and select the appropriate Private or Group time slot.
For organised Groups, use the Programme Levels page to identify the suitable level before viewing the schedule.
3. Choose the Request Type
Submit Request
Request the regular weekly time slot.
Submit a Trial
Request one Private or Group Reservation with no obligation to continue.
For a Semi-Private Reservation, choose either option and write in the Anything else we need to know? box:
Semi-Private Reservation requested for [Student 1’s full name] and [Student 2’s full name].
ProShop and Passes
The iClassPro ProShop is used to purchase the appropriate Pass for Selected-Date Reservations.
A Pass records the number and type of Reservations purchased. Purchasing a Pass does not automatically reserve a lesson date or time.
Selected-Date Reservations
Selected-Date availability opens from the 1st of each month.
To request a Selected-Date Reservation:
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Log in to the Parent Portal.
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Open the Menu and select ProShop.
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Purchase the appropriate Private, Semi-Private or Group Pass.
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Open the Student’s profile.
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Select Passes.
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Open the Active Pass.
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Select Use for Class.
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Choose the preferred available date and time.
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Submit the request at least 48 hours before attendance.
Submitting the request does not confirm the Reservation. It is confirmed only when it appears as Active in the Parent Portal.
Weekly Advance
Weekly Advance does not use the Selected-Date Pass process.
Ukiyo adds the applicable monthly fee to the family account after approving the regular weekly place. Payment must be completed before attendance.
Trials
A Pass does not need to be purchased before selecting Submit a Trial.
Ukiyo reviews the Trial request, confirms suitable availability and applies the appropriate fee.
Semi-Private Passes
When using a Semi-Private Pass, include both Students’ full names in the Anything else we need to know? box and clearly state that a Semi-Private Reservation is requested.
4.Check your Parent Portal before arriving
Any new Reservation or requested change must appear correctly in your Parent Portal before arriving at Wodny Park.
Your Parent Portal is your confirmation of Reservation.
Wodny Park Reception processes entry using Ukiyo’s Active schedule.
If the Student is not reserved, they will not appear on the schedule.
Something missing or incorrect? Contact Ukiyo directly.
Reservation matters are handled by Ukiyo, not Wodny Park Reception.
What You Can See in your portal
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Account Holder details
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Policy Agreements
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Financial Ledger
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Skill Evaluations
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Active Reservations
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Message Centre
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Attendance and Absences
Reporting an Absence
Future Absence
To notify Ukiyo that a Student cannot attend:
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Log in to your portal
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Open the affected Student’s profile.
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Select Future Absence.
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Enter the affected date and submit.
Do not use Drop Request to report an absence.
A Drop Request removes the Student from the regular schedule and forfeits priority for the weekly place.
Holding Reservation
For a known absence next month, contact Ukiyo by the 23rd at 17:00 so your monthly fee can be updated before the next month is prepared.
Continued Learning
For a new Continued Learning Reservation, contact Ukiyo at least 48 hours before the requested date, or submit a Trial online.
In “Anything Else We Need to Know?” write: “Request Continued Learning.”