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🌊 Ukiyo Swim School – Our Agreement to Attend our Swimming Lessons

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Welcome to Ukiyo Swim School.

Whether you discovered us online, saw our instructors in action at Wodny Park, or heard about us through a personal recommendation — we’re glad you’re here.

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Here’s how things work — what you can expect from us, and what we kindly expect from you in return. Understanding these details will help ensure a smooth and positive experience for both you and your swimmer.

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Operated By
Anthony Schulz Learn to Swim the Aussie Way
ul. Szymanowskiego 4/44, 03-477 Warszawa
NIP: 1132945175

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Location – Wodny Park
Dominika Merliniego 4, 02-511 Warszawa

When arriving, please say at Reception: "Ukiyo Swim School" and provide the lesson time, the instructor’s name, and the student’s full name.

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Entry Ticket Durations

  • Private, Group & Baby Lessons – 75 minutes of total time in the facility

  • Assessment & Trial Lessons – 45 minutes of total time

  • Parent/Support Exit Pass – 20 minutes (available at reception desk)

  • If you stay longer than your allowed time, Wodny Park will charge an extra fee of 0.60 PLN per minute

 

Parking Options

  • Above-ground: free for up to 3 hours (with validated ticket)

  • Underground parking: paid hourly

  • Street parking: check local signs for restrictions and fees

 

Lesson Types Available

  • Private lessons: one student per instructor

  • Semi-private lessons: two students per instructor (siblings or friends)

  • Group lessons: 3–4 students per instructor in the recreational pool, minimum of 4 in the Olympic pool

  • Lesson durations are either 30 or 45 minutes

 

 

Booking Plans


Fixed Monthly Plan

  • You receive a reserved weekly lesson time.

  • This time remains the same each week and is automatically renewed each month.

  • You must pay by 6:00 PM on the final working weekday of the month to keep your place.

  • If payment is not received, your spot will be removed and may be offered to another family.

  • After the month begins, there are no refunds, cancellations, or changes.

  • Reschedules are only possible for Private and Semi-Private lessons if you notify us at least 48 hours in advance — you will receive a one-time-use makeup token.

  • Makeup tokens must be used by the end of the following month and only if you continue on the monthly plan.

  • If you cancel your monthly plan or switch to Pay-As-You-Go, the token can still be used but only until the end of the next month.

  • Tokens cannot be used for your usual weekly lesson time.

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Pay-As-You-Go Plan

  • You can purchase 1–8 Private or Semi-Private lessons, which are valid for 28 days from the date of purchase.

  • Each lesson must be scheduled individually. You are not guaranteed the same day or time each week.

  • Once you book a lesson, it cannot be refunded or cancelled unless you notify us at least 48 hours in advance.

  • If you give at least 48 hours’ notice, you will receive a one-time-use makeup token that must be used within 7 days.

  • Refunds are only available for unused and unbooked lessons, and only within 14 days of payment.

  • Frequent cancellations or changes may result in losing access to preferred time slots.

 

Payment & Refunds


Fixed Plan Bookings

  • Invoices are issued 7 days before the new month begins.

  • Payment must be completed by 6:00 PM on the last working weekday.

  • If unpaid, the lesson slot is automatically cancelled.

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Refund Summary

  • Fixed Monthly Plan: Refund is only available within 14 days of payment and only if no lessons have been attended or booked. Once the first of the month begins or a lesson is scheduled, no refunds are granted

  • Pay-As-You-Go: Refunds are only available for unused and unbooked lessons, and only within 14 days of payment

  • Group Lessons: No refunds are available under any plan once payment is made. Payment secures a fixed monthly place

  • All refunds are subject to a 25 PLN administrative processing fee

  • According to EU Law, your 14-day right to withdraw from a service expires once your first lesson is attended or your plan becomes active (whichever comes first)

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Reschedules, Illness & Makeup Tokens

Makeup Tokens only apply to Private and Semi-Private lessons. Group lesson students are not eligible for any makeup or rescheduled lessons.

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Private & Semi-Private Lessons

  • If you cancel with at least 48 hours’ notice, you may receive a makeup token.

  • Tokens can only be used for a different day/time, not for your usual weekly slot.

  • Tokens cannot be used to reschedule a lesson that was already paid for with a token.

  • Each token is for one-time use and cannot be transferred to another student.

  • Tokens expire automatically and are forfeited if you stop lessons at Ukiyo Swim School.

 

Illness and Absence

  • Please notify us as early as possible if your child is unwell.

  • If you inform us less than 2 hours before the lesson, it will be marked as a missed lesson and cannot be rescheduled or refunded.

  • In cases of extended or repeated illness, we may request a doctor’s certificate to consider issuing a makeup token.

 

Semi-Private Specific Rules

  • If one student is absent, the attending student receives a private lesson.

  • The absent student may request a private makeup token at an extra cost, which will be added to their online portal.

  • If both students are absent, they may request to reschedule together or separately, or the lesson will be forfeited.

 

Group Lessons

  • Group lessons are booked monthly and cannot be cancelled or rescheduled for any reason, including illness.

  • Attendance is expected each week, and makeup lessons are not provided.

  • If a student misses 3 or more group lessons in a single month due to an unexpected illness that is confirmed by a doctor to require the student to refrain from swimming for an extended period, we may request a formal medical certificate before reviewing whether any adjustments can be made.

  • This policy applies only to serious, documented cases and does not apply to occasional absences or general minor illnesses.

  • Regular absence or a lack of communication may result in the student losing their group lesson spot.

 

Instructor Availability

  • Instructors commit to a fixed monthly schedule.

  • If an instructor is unavailable, a substitute will be arranged whenever possible.

  • If no substitute can be found, a lesson credit will be applied.

  • Pool access may still be used by the student during the scheduled time.

 

Late Arrival

  • Students arriving more than 10 minutes late for a group lesson will not be allowed to enter the water.

  • Students attending Private or Semi-Private lessons will be allowed to join the remaining time only.

  • Lesson duration cannot be extended due to late arrival.

 

What to Bring to the Lesson

  • Properly fitted swimwear (no loose board shorts).

  • Swim cap (required for students with long hair).

  • Swim goggles.

  • A towel and flip-flops.

  • Babies and toddlers must wear a disposable swim nappy plus a snug-fitting reusable swim nappy.

  • Outdoor shoes are not allowed beyond the reception area.

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Using the iClassPro Parent Portal

  • Create or update your student account

  • Book and pay for lessons online

  • Submit absence notifications or reschedule requests

  • Purchase punch passes from the ProShop section

  • Track your child’s progress and receive lesson updates

  • Request lesson times for Pay-As-You-Go bookings

 

Shared Responsibility and Communication

  • Booking any lesson means you accept and agree to all the school policies

  • Payment secures the time and preparation of our instructors — not just your child’s pool entry

  • Our instructors are compensated for all lessons, regardless of student attendance

  • If you frequently miss lessons or fail to communicate about absences, we may offer your time slot to another student

  • Please keep in touch and communicate any issues in advance — this helps everyone

 

Our Commitment to You

  • We offer structured, consistent swimming lessons designed to help your child learn and progress in a respectful environment.

  • Our monthly plan helps reduce upfront costs and rewards families who are committed to regular participation.

  • Our policies protect the time and energy of our instructors, ensuring quality and stability for all families.

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If you have any questions or need help choosing the right plan, please reach out — we’re always happy to assist.

 

To explore our current prices, available lesson types, and payment plans, please visit our website or click here: 👉 Click here to view our fees

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Data Protection & Privacy (GDPR Compliance)
Ukiyo Swim School, operated under Anthony Schulz Learn to Swim the Aussie Way, complies fully with the EU General Data Protection Regulation (GDPR).

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By creating an account and enrolling in lessons, you consent to the collection and processing of your personal data (and your child’s) for the purpose of class registration, attendance tracking, communication, billing, and compliance with our agreement with Wodny Park.

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All data is securely stored through our booking platform, iClassPro, and will never be shared or sold to third parties. You have the right to access, correct, or request the deletion of your personal data at any time by contacting us directly.

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Your information is used solely for the delivery of swim school services and in line with GDPR standards.

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